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Dilemma: Home Measurement
In the following 3 ethical dilemmas arising from the use of new technology are presented. The stories are based on specific situations. If the situations are not immediately recognizable to you, try to relate them to your own practice.
Katrine is a nurse at the Heart Outpatient Clinic, where her task, among other things, is to to follow up on the patients’ values and general well-being when they have been sent home after heart surgery.
Karl, who is 72 years old, had a heart operation two weeks ago. He is attending a check-up at the outpatient clinic today. Katrine can see that Karl seems very nervous. He says that the grandson has helped download apps for the mobile so that Karl can keep an eye on his numbers himself.
Karl is now worried. because the blood pressure and pulse fluctuate a lot during the day, and he therefore fears that the operation has not helped. Karl feels tired and sad and does not dare to move away from the house as he is afraid of falling over.
Source / References
Questions for reflection
What does the situation mean for the patient’s vulnerability or sense of security?
Do you think that citizens should have full access to their own health data? Why/why not?
Which – if any – responsibility do healthcare professionals bear in educating citizens about their own health data?
How can the situation affect your daily workflow and task solving?

Dilemma: Night surveillance
Maria is healthcare social worker and works as a night watchman at a nursing home. Recently, the care home has installed a camera in Johannes’ room. Instead of Maria disturbing Johannes at night by opening the door and looking in on him, she can now take care of the night supervision virtually.
Maria can see on her screen whether Johannes is in bed. She doesn’t have to look all the time, but takes the agreed-upon looks several times during the night. Maria has heard from the day guards that Johannes has become healthier during the day after they introduced virtual night supervision. Maria also knows that in the past she often woke him up when she opened the door and looked in.
On the other hand, Maria feels a little strange about monitoring Johannes on a screen. She feels it is boundary crossing to look at someone who is sleeping, even though Johannes has given permission for the camera. Maria considers what she thinks about camera surveillance in general (e.g. in public spaces) and how her task here at the nursing home differs from it.
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Questions for reflection
Consider Maria’s situation of feeling that she is overstepping her own ethical boundaries simply by performing her work. What reflections do you have regarding this?
Should you disregard personal ethical boundaries in order to do your work? When – if ever – is a boundary okay to be disregarded?
How can the situation affect your daily workflow and task solving?

Dilemma: Breast screening
Fatima is a doctor in the oncology department, where, among other things, they work on automating X-rays from breast cancer screenings. Fatima uses a computer algorithm to help evaluate the many X-ray results. This means that a computer checks the images for irregularities and diagnoses through image recognition. In this way, Fatima and her colleagues can go through the images much faster.
Fatima can see that the use of computers will benefit many, as the patients get faster answers to their screening and therefore have a shorter waiting time before a possible treatment. However, Fatima is a little skeptical about a computer preparing decision support for health assessments. Wouldn’t it be safer with a personal and targeted medical assessment?
Fatima is worried that some patients will fail the algorithm and get a false-negative answer. They will then not be examined further by a doctor, even if they actually have symptoms of breast cancer.
Source / References
Questions for reflection
Consider the ethical pros and cons regarding automation of processes in the healthcare system. Are they the same for the healthcare professional and the citizen? Where do they differ?
How does the situation affect the trust and relation between the citizen and the healthcare professional?
What does the situation mean for the patient’s vulnerability or sense of security?
How can the situation affect your daily workflow and task solving?
